From the information gleaned we can then formulate a plan of action which works best for the client and gives them the support and confidence which they need.  That support may be, but not limited to:

1. Contacting other organisations on their behalf (council, charities, government agencies)

2. Advising of Grants available to help with their situation

3. Supporting them through the minefield of forms and application forms

4. Offering Food or Cleaning parcels

5. Supplying New or Used furniture (depending on insurance level)

6. Checking in on a regular basis to make sure that things are happening as required.

And much more besides