Disability and/or Additional Needs

As with all clients, those with disabilities are very unique, each presenting their own set of circumstances, preferences, and challenges. Our support begins with a personalised assessment, where we take the time to listen and understand the specific requirements, aspirations, and barriers faced by the individual or their family. We recognise that disabilities can be visible or hidden, physical or cognitive, and our approach is always sensitive to the complexities and nuances involved.

We offer tailored support, advice, and guidance depending on the needs of each person. For instance, we can assist families in researching and sourcing suitable stair lifts to promote safe mobility within the home, or help identify and procure specialist equipment for kitchens or bathrooms—such as accessible sinks, handrails, or adaptive utensils—to enhance independence in daily tasks. Our team is adept at finding and connecting clients with grant funding organisations that can provide financial assistance for essential adaptations or ongoing care needs, thereby easing some of the financial pressures that often accompany disability-related expenses. In addition, we can offer guidance on navigating local authority processes, accessing benefits, and understanding eligibility for various support schemes.

We understand that no two cases are the same, and the journey to improved quality of life can involve complex decision-making and emotional hurdles. Our CERT team approaches these situations with professionalism, empathy, and a commitment to upholding the dignity and autonomy of every individual. We collaborate closely with healthcare professionals, occupational therapists, and specialist agencies to ensure any recommendations or interventions are appropriate, safe, and aligned with the latest best practice. By maintaining clear communication and offering ongoing support, we strive to empower those with disabilities—and their families—to achieve greater independence, comfort, and inclusion within their communities.