Following having to flee from my home due to Domestic Violence, I was relocated in Cumbria with my daughter. I was pointed in the direction of CERT (UK) and Kerryanne Wilde, for help and support. Nothing was too difficult for her or her team, if she didn't have what we needed, she put a call out on social media and requested donations on our behalf. Without this valuable service from CERT (UK) we would not have the lovely warm and inviting home which we have now, clothes on our back or food on our table. Also, Kerryanne made sure that my daughter had enough Christmas presents to open on Christmas Day and I had a little something also. It was the little touches. The attention to detail and the depth of knowledge which she and her team had or our situation and our needs without too much prying into our personal situation. My daughter and I will be eternally grateful for everything that the CERT team have done for us and hope that they are around for a very long time.